nagabi Terms and Conditions

1 General Description and Definitions

These Terms and Conditions ("Terms") form a binding legal agreement between nagabi ("Platform", "we", "us") and any user of this platform ("you", "member", "player"). By accessing the nagabi platform, creating an account, or using any of its services, you are considered to have automatically accepted these Terms.

Definitions

• "Platform" — The nagabi website (nagabi.cam) and all services associated with it.
• "Member" or "Player" — Any person who holds a registered account on nagabi.
• "Wallet" — The virtual fund balance held within your nagabi account.
• "Bonus" — Any promotional reward or additional funds provided by the platform.
• "BDT" or "৳" — Bangladeshi Taka, the sole operating currency of this platform.

2 Account Registration and Eligibility

To open an account on the nagabi platform, you must meet the eligibility requirements below. If these requirements are not met, opening an account is strictly prohibited, and any account found in violation will be terminated immediately.

Age Requirement

This platform is for users aged 21 and above only. Registration by any underage person is strictly prohibited. nagabi follows a strict age verification process and reserves the right to request proof of age at any time.

One Account Per Person

Each person may operate only one account. If a person is found to have multiple accounts, all of them will be terminated and all associated funds may be forfeited. Prior approval from nagabi is required to operate multiple accounts from the same household or the same device.

Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration. nagabi reserves the right to terminate accounts and withhold deposits if false information is provided.

3 Account Verification

All nagabi members must verify their identity as part of the KYC (Know Your Customer) process. Withdrawal facilities may be limited until verification is complete.

Required Documents

• National ID card (NID), passport, or birth registration certificate
• Proof of current address (utility bill or bank statement)
• Proof of ownership of payment method (where applicable)
• Selfie photo (with ID, if required)

nagabi may request additional documents at any time. After documents are submitted, the verification process generally takes 1–3 business days to complete. If verification fails, the account may be suspended temporarily or permanently.

4 Deposit and Withdrawal Policy

Deposit Rules

The minimum deposit amount across all payment methods on the nagabi platform is ৳500. Supported payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Deposited funds are generally credited to the account instantly.

Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal processing generally takes between 30 minutes and 3 hours. Processing may take longer during the verification period.

• Full account verification is required before making a withdrawal.
• It is recommended that deposits and withdrawals use the same payment method.
• Wagering requirements must be met before withdrawing bonus funds.
• nagabi reserves the right to carry out additional verification for suspicious transactions.
• Withdrawals to third-party accounts are not permitted.

5 Bonuses and Promotional Offers

Welcome Bonus

nagabi offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus, bringing your total balance to ৳2,000. Depositing ৳32,000 gives you the maximum bonus of ৳15,000, bringing your total balance to ৳47,000.

Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager an amount equal to 10 times the bonus before you can withdraw it. The period to meet the wagering requirement is within a set time from the date the bonus is credited.

General Bonus Terms

• Each promotional offer has its own specific terms.
• An account may claim the same offer only once.
• nagabi reserves the right to withdraw or modify any bonus.
• Bonus funds cannot be transferred to another account.
• If any irregularity or fraudulent activity is detected, the bonus will be cancelled.
• Winnings earned using bonus funds will only be withdrawable after the wagering requirements have been met.

6 Gaming Rules

All games available on the nagabi platform — slots, live casino, cricket betting, fishing games, and board games — are governed by these Terms.

Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. Specific betting limits may apply when playing with a bonus balance.

Technical Errors

If a server outage, internet disconnection, or any other technical issue occurs during a game, the result of that round may be voided. In such cases, the wagered amount will be refunded but no additional compensation will be provided. Results arising from game software errors or malfunctions will be considered void.

Cricket Betting Special Rules

For betting on BPL, IPL, T20 World Cup, ICC tournaments, and other cricket events, if a match is cancelled or abandoned, the wagered amount will be refunded. For rain-affected matches, the result determined by the DLS method will be considered final.

7 Prohibited Activities

The following activities are strictly prohibited on the nagabi platform. Immediate action will be taken against anyone found to be in violation of these prohibitions:

• Creating or operating multiple accounts.
• Attempting to fraudulently profit by exploiting the bonus system or game mechanics.
• Using the platform for money laundering or illegal fund transfers.
• Unauthorized access to or use of another person's account.
• Using automated software, bots, or scripts to play games.
• Attempting to interfere with or hack the platform's security systems.
• Misconduct or harassment toward other players.
• Conducting transactions using third-party payment methods.
• Matched betting or strategies designed to gain an unfair advantage.

8 Account Suspension and Termination

nagabi reserves the right to temporarily suspend or permanently terminate any account without prior notice in the following circumstances:

• Clear evidence of a breach of the Terms is found.
• Failure to complete identity verification or provision of false information.
• Signs of suspicious or fraudulent activity.
• Evidence of involvement in any prohibited activity.
• Direction from law enforcement authorities.

Voluntary Account Closure

You may request to close your account at any time via live chat or email. Please withdraw all valid balances before closing your account. All unused bonuses will be considered void once the account is closed.

9 Responsible Gaming

nagabi places the highest importance on responsible gaming. We believe gaming should be a form of entertainment — not a source of income. The platform is for users aged 21 and above only.

Limit-Setting Tools

nagabi members can set the following limits:

• Daily, weekly, or monthly deposit limits.
• Game session time limits.
• Voluntary temporary break (cooling-off period).
• Permanent self-exclusion.

If you have a problem with gambling addiction, contact our support team immediately. Visit our Responsible Gaming page for more information.

10 Privacy and Data Protection

nagabi is committed to protecting your personal information. We collect and use data solely for the purposes of providing services, verification, and meeting legal obligations.

• All personal data is stored securely with SSL encryption.
• Your information is not sold to third parties.
• Information may be shared in response to valid requests from law enforcement authorities.
• You may request to view or correct your data at any time.

Visit our Privacy Policy page for more information.

11 Intellectual Property

All content on the nagabi platform — logos, designs, text, graphics, software, and databases — is protected under nagabi's exclusive intellectual property rights. Members may use the platform for personal and non-commercial purposes only.

• Copying, distributing, or modifying platform content without prior permission is prohibited.
• Content from game provider companies (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) is protected under their respective intellectual property rights.
• Using the platform's name or logo for any advertisement or promotional campaign is prohibited.

12 Limitation of Liability

To the maximum extent permitted by applicable law, nagabi is not liable for the following:

• Loss caused by internet disconnection or technical failure.
• Errors or malfunctions in third-party game software.
• Loss caused by cyberattacks or hacking, unless it is the result of nagabi's negligence.
• Financial loss arising from your own actions or decisions.
• Indirect, incidental, or consequential damages.

nagabi's total liability shall in no case exceed the amount of the transaction in question.

13 Changes to Terms

nagabi reserves the right to change, amend, or update these terms and conditions at any time. Notice will be provided on the platform before changes take effect. Continued use of the platform after any changes will be considered your acceptance of the revised terms and conditions.

For significant changes, members will be notified via their registered email or through a notice on the platform. It is recommended that you visit this page regularly to stay updated on the latest terms and conditions.

14 Dispute Resolution

In the event of any dispute or complaint, it is recommended that you first contact our support team directly. We make every effort to resolve any dispute quickly and fairly.

Complaint Process

• Submit your complaint via live chat or email.
• Provide details of the complaint, the applicable transaction ID, and relevant screenshots.
• Initial review is generally completed within 3-5 business days.
• Complex disputes may take additional time.

nagabi's final decision will be considered binding and conclusive.

15 Contact & Support

If you have any questions or uncertainties about these terms and conditions, please contact us. nagabi's support team provides service in Bengali 24 hours a day, seven days a week.

• 24/7 Live Chat Support in Bengali
• [email protected]

For more information, you can visit our FAQ page or our About Us page.